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How bdtk99 Handles Your Personal Information

Your account data, wallet activity and contact details are handled with clear purpose at bdtk99 — we collect only what we need to run your account and process payments through bKash, Nagad and Rocket.

Account data kept securebKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your dataCookie use disclosed clearly
bdtk99 How bdtk99 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply security measures at the account, payment and session level to limit unauthorised access to your data. Wallet-linked details — including bKash account numbers and Rocket transaction references — are not stored in plain text. Your session is protected with SSL encryption, and account access uses OTP verification tied to your registered mobile number. Data retention, deletion and access rights depend on applicable rules in your eligible region.

Cookie Policy

We use session and analytics cookies to maintain your login state and understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Each login triggers an OTP sent to your registered mobile number. We do not store your bKash or Nagad PIN — those remain within your own wallet app at all times.

Data Retention

We keep your account data while your account is open and for a set period after closure. You may request a copy of what we hold or ask us to delete records we are not obliged to retain.

Third-Party Access

Payment processors handling Nagad and Rocket transfers receive only the data needed to complete your transaction. No broader personal profile is shared with them.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove data we hold about you, our support team handles privacy requests directly. You can reach us through live chat on the site, by email or through your account dashboard. We aim to acknowledge your request promptly and resolve it within a reasonable period. Availability of support channels depends on your region.

Live Chat Start a live chat session from your account page to raise a privacy request. Our team will log the request and follow up through your registered contact.
Email Support Send your privacy query to our support email address listed in your account settings. Include your registered mobile number so we can verify your identity quickly.
Account Dashboard Your account dashboard has a data request section where you can submit correction or deletion requests without contacting support directly.

Common Questions About Your Data at bdtk99

These questions come from account holders who want to understand how their data is used, what rights they have and how to act on those rights. Every answer applies subject to your local law and eligible region.

We collect your name, mobile number, email address and the payment method you register — such as bKash or Nagad. We also log device and session data to secure your login.

We share data only with payment processors needed to complete transactions via Rocket, Nagad or bKash, and with service providers under strict agreements. We do not sell your data.

Submit a data access request through your account dashboard or contact our support team via live chat or email. We verify your identity before releasing any account information.

Yes. Where we have no legal obligation to retain your records, we will process a deletion request. Use the data request section in your account dashboard or contact support directly.

Wallet-linked details are not stored in plain text. Transaction references pass to the payment processor only during the transfer. We never see or store your mobile wallet PIN.

This policy covers all accounts on the platform. Actual data rights and obligations depend on your local law and eligible region — please check whether access is permitted where you are.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.