What You Will Find in This FAQ Section
This page covers the questions we hear most often. Each answer is written by the team that runs the support desk, so you get the actual process — not a generic reply. We have organised answers around the four things you are most likely to need: getting your account set up correctly, moving money in and out through bKash, Nagad or Rocket,
understanding how your account wallet tracks activity, and knowing how to reach us when an answer here is not enough. Availability of services depends on your local law and eligible regions. We update this FAQ whenever a process changes, so if an answer here differs from something you read earlier, the current version on this page is the one to follow. Where
a step involves your mobile wallet, the answer names the specific app action you need to take — not just a general pointer.
- bKash
- Nagad
- Rocket